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Insora

Knowledge Intelligence

Transform technical documentation, manuals, SOPs, enterprise records, service history, organizational knowledge, and operational data into evidence-backed understanding and action.

From Documents to Decisions

Insora doesn't just retrieve — it reasons over evidence to produce actionable guidance.

1

Document Ingestion & Parsing

Multi-format intake: PDF, HTML, Markdown, Confluence, SharePoint, Git, structured databases

2

Knowledge Graph Construction

Entity extraction, relationship mapping, ontology alignment, version-aware indexing, incremental updates

3

Query Understanding & Retrieval

Intent classification, hybrid search (vector + keyword + graph), re-ranking, citation extraction

4

Evidence-Backed Synthesis

Multi-source reasoning, conflict resolution, confidence scoring, traceable citations, hallucination prevention

5

Actionable Guidance Generation

Step-by-step procedures, troubleshooting trees, decision matrices, compliance checklists, work orders

6

Continuous Learning from Feedback

Resolution tracking, gap identification, expert validation loops, automated knowledge updates

Core Capabilities

Hybrid Retrieval

Vector + keyword + graph search with learned re-ranking for technical queries

Knowledge Graphs

Entity-relationship models from unstructured docs with version control and provenance

Citation & Evidence

Every answer traces to source paragraphs with confidence scores and conflict flags

Procedural Generation

Convert retrieved knowledge into executable steps, checklists, and decision trees

Incremental Updates

Change detection, diff computation, and selective re-indexing without full rebuilds

Usage Analytics

Query patterns, knowledge gaps, expert validation rates, staleness detection

Knowledge Sources Connected

Document Stores

  • Confluence
  • Notion
  • SharePoint
  • GitBook
  • Google Drive
  • S3/Blob Storage

Code & Technical

  • GitHub
  • GitLab
  • Bitbucket
  • JSDoc
  • OpenAPI/Swagger
  • Database Schemas

Enterprise Records

  • ServiceNow
  • Jira
  • Maximo
  • SAP PM
  • IBM EAM
  • Custom CMMS

Operational Data

  • Historians (PI, OSIsoft)
  • SCADA
  • IoT Platforms
  • Time-series DBs
  • MES/ERP

Industrial Intelligence → Action

Insora is evolving toward industrial intelligence: connecting maintenance manuals, sensor telemetry, technician notes, and service history to produce diagnostic guidance, maintenance procedures, and continuous operational learning for field teams.

Explore Industrial Intelligence →

Built on QUACK & Nextmos

Insora runs on QUACK for retrieval orchestration, tool execution, and observability. Nextmos provides persistent organizational memory — learned procedures, decision history, and expert validations.

Turn Documentation into Action

Pilot Insora with a corpus of your technical documentation. Measure retrieval accuracy, citation quality, and time-to-resolution.

Request Pilot →